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Go to the shopTalk about your brand
1. What is indie-gredients?
indie-gredients is a brand rooted in tradition and sustainability,
offering a wide array of locally sourced, organic products that bring the essence of purity to your kitchen.
From aromatic spices and rich, raw honey to wholesome grains, finely grinded powders, pulses, and tangy pickles,
their collection celebrates the flavors of India. indie-gredients ensures that every product is crafted with the
highest standards of quality and sustainability, appealing to those who seek fresh, authentic, and health-conscious food options.
2. How can I be assured of the quality of indie-gredients products?
We prioritize quality and transparency. Our products undergo rigorous
testing, including NMR (Nuclear Magnetic Resonance) tests, and we adhere to
international standards with ISO and FSSAI certifications. This ensures that you
receive only the finest and purest ingredients in every indie-gredients product.
3. What makes indie-gredients honey unique?
Our honey is sourced from organic and natural sources, ensuring it
retains its nutritional value and rich taste. It is free from artificial additives
and pesticides, providing you with a truly authentic and health-conscious
sweetener.
4. Are indie-gredients pickles preservative-free?
Yes, our handmade pickles are crafted with care and contain no
artificial preservatives. We rely on traditional methods to preserve the natural
flavors, giving you a delightful and healthy pickle experience.
5. Are indie-gredients groceries organic?
Yes, indie-gredients groceries, including our handmade pickles, are
crafted using organic ingredients. We prioritize quality and health, ensuring that
our products are free from synthetic pesticides and chemicals. By adhering to
organic farming practices, we offer you a range of wholesome and sustainable
grocery options for a healthier lifestyle.
6. Tell us more about the spices offered by indie-gredients.
Our spice selection is curated to bring you the finest and freshest
flavors. They are sourced from organic farms, ensuring that you enjoy the rich
aromas and tastes of pure, unadulterated spices in your culinary creations.
7. Can you provide details about indie-gredients' cosmetics line?
Certainly! Our cosmetics line includes face masks, face
packs, face scrubs, face washes, and body washes. These products are made with
natural ingredients to nourish and pamper your skin. Each product is carefully
formulated to enhance your skincare routine, promoting a radiant and healthy
complexion.
8. How can I be sure that indie-gredients cosmetics are suitable for my skin type?
indie-gredients cosmetics are designed to be gentle and
suitable for various skin types. However, we recommend checking the product
labels for specific details on ingredients and conducting a patch test if you
have sensitive skin or known allergies.
9. Can I purchase indie-gredients products online?
Yes, indie-gredients products are available for purchase on
our official website. Simply browse our selection, add your desired items to
the cart, and proceed to checkout for a convenient and secure online shopping
experience.
10. Can I modify or cancel my order after it has been placed?
Once an order is placed, modifications or cancellations may
not be possible due to our streamlined processing system. Please double-check
your order before confirming the purchase. If you encounter any issues, contact
our customer support for assistance.
11. How can I check the status of my order?
You can easily check the status of your order by logging
into your indie-gredients account on our website. Additionally, you will
receive email notifications at various stages of the order processing,
including confirmation, shipment, and delivery.
12. Where else can I purchase indie-gredients products aside from the official website?
indie-gredients is available on various platforms to offer
you convenience. You can find our products on popular online marketplaces such
as Amazon, eBay, Flipkart, Etsy, Big Basket, Nykaa, Jio Mart, and more. Visit
our "About Us" page for direct links to our store on these platforms.
13. Do you offer free shipping for website orders?
Shipping policies may vary, and we may offer free shipping
promotions on our official website from time to time. Check our website or
subscribe to our newsletter for information on any ongoing free shipping offers
or promotions.
14. What payment methods does indie-gredients accept on the official website?
indie-gredients accepts a variety of payment methods to
provide you with a convenient and secure shopping experience. We currently
accept payments through PayPal, Visa, Mastercard, American Express, Discover,
Diners Club, Shop Pay, Apple Pay, and Google Pay.
15. What is the return policy for indie-gredients products?
indie-gredients offers a hassle-free return policy, allowing
returns within 14 days of the delivery date.
16. How do I initiate a return?
To initiate a return, please contact our customer support
within 14 days of receiving your order. You can reach out through our website's
"Return an Order" page, providing your order details and the reason
for the return.
17. How long does it take to process a refund?
Refunds are typically processed promptly upon approval of
the return. Please allow a reasonable processing time, and you will be notified
once the refund has been initiated.
18. Are there any return shipping fees?
Return shipping fees may apply in certain cases, such as if
the return is not due to a product defect or error on our part. Please refer to
our detailed return policy or contact customer support for specific information
related to return shipping fees.
19. Can I get assistance with choosing the right products for my needs?
Absolutely! Our customer support team is here to help you
make informed decisions about our products. Whether you need recommendations
based on your preferences or have specific questions about ingredients or
usage, feel free to reach out to us. We're dedicated to ensuring your shopping
experience with indie-gredients is delightful and tailored to your needs.
20. How can I stay updated on the latest news and promotions from indie-gredients?
Stay connected with us to receive the latest news,
promotions, and exclusive offers. Subscribe to our newsletter on the website to
get regular updates delivered straight to your inbox. You can also follow us on
social media platforms for real-time updates, exciting announcements, and
engaging content. Join the indie-gredients community today and be the first to
know about all things natural, organic, and delightful!
