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1. What is indie-gredients?

indie-gredients is a brand rooted in tradition and sustainability, offering a wide array of locally sourced, organic products that bring the essence of purity to your kitchen. From aromatic spices and rich, raw honey to wholesome grains, finely grinded powders, pulses, and tangy pickles, their collection celebrates the flavors of India. indie-gredients ensures that every product is crafted with the highest standards of quality and sustainability, appealing to those who seek fresh, authentic, and health-conscious food options.

2. How can I be assured of the quality of indie-gredients products?

We prioritize quality and transparency. Our products undergo rigorous testing, including NMR (Nuclear Magnetic Resonance) tests, and we adhere to international standards with ISO and FSSAI certifications. This ensures that you receive only the finest and purest ingredients in every indie-gredients product.

3. What makes indie-gredients honey unique?

Our honey is sourced from organic and natural sources, ensuring it retains its nutritional value and rich taste. It is free from artificial additives and pesticides, providing you with a truly authentic and health-conscious sweetener.

4. Are indie-gredients pickles preservative-free?

Yes, our handmade pickles are crafted with care and contain no artificial preservatives. We rely on traditional methods to preserve the natural flavors, giving you a delightful and healthy pickle experience.

5. Are indie-gredients groceries organic?

Yes, indie-gredients groceries, including our handmade pickles, are crafted using organic ingredients. We prioritize quality and health, ensuring that our products are free from synthetic pesticides and chemicals. By adhering to organic farming practices, we offer you a range of wholesome and sustainable grocery options for a healthier lifestyle.

6. Tell us more about the spices offered by indie-gredients.

Our spice selection is curated to bring you the finest and freshest flavors. They are sourced from organic farms, ensuring that you enjoy the rich aromas and tastes of pure, unadulterated spices in your culinary creations.

7. Can you provide details about indie-gredients' cosmetics line?

Certainly! Our cosmetics line includes face masks, face packs, face scrubs, face washes, and body washes. These products are made with natural ingredients to nourish and pamper your skin. Each product is carefully formulated to enhance your skincare routine, promoting a radiant and healthy complexion.

8. How can I be sure that indie-gredients cosmetics are suitable for my skin type?

indie-gredients cosmetics are designed to be gentle and suitable for various skin types. However, we recommend checking the product labels for specific details on ingredients and conducting a patch test if you have sensitive skin or known allergies.

9. Can I purchase indie-gredients products online?

Yes, indie-gredients products are available for purchase on our official website. Simply browse our selection, add your desired items to the cart, and proceed to checkout for a convenient and secure online shopping experience.

10. Can I modify or cancel my order after it has been placed?

Once an order is placed, modifications or cancellations may not be possible due to our streamlined processing system. Please double-check your order before confirming the purchase. If you encounter any issues, contact our customer support for assistance.

11. How can I check the status of my order?

You can easily check the status of your order by logging into your indie-gredients account on our website. Additionally, you will receive email notifications at various stages of the order processing, including confirmation, shipment, and delivery.

12. Where else can I purchase indie-gredients products aside from the official website?

indie-gredients is available on various platforms to offer you convenience. You can find our products on popular online marketplaces such as Amazon, eBay, Flipkart, Etsy, Big Basket, Nykaa, Jio Mart, and more. Visit our "About Us" page for direct links to our store on these platforms.

13. Do you offer free shipping for website orders?

Shipping policies may vary, and we may offer free shipping promotions on our official website from time to time. Check our website or subscribe to our newsletter for information on any ongoing free shipping offers or promotions.

14. What payment methods does indie-gredients accept on the official website?

indie-gredients accepts a variety of payment methods to provide you with a convenient and secure shopping experience. We currently accept payments through PayPal, Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, and Google Pay.

15. What is the return policy for indie-gredients products?

indie-gredients offers a hassle-free return policy, allowing returns within 14 days of the delivery date.

16. How do I initiate a return?

To initiate a return, please contact our customer support within 14 days of receiving your order. You can reach out through our website's "Return an Order" page, providing your order details and the reason for the return.

17. How long does it take to process a refund?

Refunds are typically processed promptly upon approval of the return. Please allow a reasonable processing time, and you will be notified once the refund has been initiated.

18. Are there any return shipping fees?

Return shipping fees may apply in certain cases, such as if the return is not due to a product defect or error on our part. Please refer to our detailed return policy or contact customer support for specific information related to return shipping fees.

19. Can I get assistance with choosing the right products for my needs?

Absolutely! Our customer support team is here to help you make informed decisions about our products. Whether you need recommendations based on your preferences or have specific questions about ingredients or usage, feel free to reach out to us. We're dedicated to ensuring your shopping experience with indie-gredients is delightful and tailored to your needs.

20. How can I stay updated on the latest news and promotions from indie-gredients?

Stay connected with us to receive the latest news, promotions, and exclusive offers. Subscribe to our newsletter on the website to get regular updates delivered straight to your inbox. You can also follow us on social media platforms for real-time updates, exciting announcements, and engaging content. Join the indie-gredients community today and be the first to know about all things natural, organic, and delightful!